Commercial And Domestic Sewing Machines, Leicester, UK 🇬🇧

Advice and Demos Available

Service and Repairs Available

Product Guarantee

Lease Plans Available

Fast Delivery Available

5-Star Service. Always.

Shipping and Returns


Shipping Policy

At Triumph Needle, we strive to provide a seamless and convenient shopping experience for our valued customers. Please take a moment to review our shipping policy below:

Standard Shipping

– We are pleased to offer free shipping on all sewing machines and orders over £200. For smaller items such as scissors and other accessories, the shipping cost £4.99 and typically shipped via Royal Mail Recorded Delivery.

– If you place your order before 12pm from Monday to Friday, we will make every effort to dispatch your order on the same day. If you require next-day delivery, kindly reach out to our dedicated sales team at 0116 2694177. We will assist you in every possible way to ensure your order arrives promptly.

– Once your order has been shipped, we will send you a confirmation email containing a tracking ID. This will allow you to monitor the progress of your delivery.


– You have 28 days from the date of receiving your order to return it for a full refund or exchange.

– Our returns policy complies with the guidelines set by the government to protect your consumer rights.

– To initiate a return, please contact us directly. You can find our contact information at the bottom of this page. Please provide your order details, including the order number and reason for the return.

– Return postage will only be covered by Triumph Needle in cases where the order is defective or incorrect. For all other reasons, the buyer will be responsible for return shipping costs.

– Please ensure that the returned items are in their original condition, unused, and with all original packaging intact. Failure to meet these criteria may result in a delay in processing your refund or exchange.

Contact Us

If you have any further questions or concerns regarding our shipping or returns policy, please do not hesitate to reach out to our customer service team. We are here to assist you and provide any additional information you may require.

Thank you for choosing Triumph Needle. We appreciate your business!

Contact us if you questions.